Refund & Return Policy
Effective Date: January 24, 2026
Thank you for choosing TapKonnect™. Please read this policy carefully before placing your order.
All Sales Are Final
TapKonnect™ products are custom-configured and/or digital. Because of this:
WE DO NOT OFFER REFUNDS, RETURNS, OR EXCHANGES.
This includes but is not limited to:
No Refunds for:
Defective or Damaged ItemsIf your item arrives physically damaged or defective, you must:
Refunds are not issued.
Chargebacks & Payment DisputesInitiating a chargeback or payment dispute violates our policy and Terms & Conditions. We reserve the right to:
Shipping Responsibility
Effective Date: January 24, 2026
Thank you for choosing TapKonnect™. Please read this policy carefully before placing your order.
All Sales Are Final
TapKonnect™ products are custom-configured and/or digital. Because of this:
WE DO NOT OFFER REFUNDS, RETURNS, OR EXCHANGES.
This includes but is not limited to:
- NFC tap cards
- Tap keychains
- Tap tags
- Custom designs
- Setup or configuration services
- Shipping costs
No Refunds for:
- Change of mind
- Incorrect information provided by customer
- Links or URLs provided incorrectly
- Social media account changes, bans, or restrictions
- Incompatibility with third-party platforms
- Shipping delays once the order has shipped
Defective or Damaged ItemsIf your item arrives physically damaged or defective, you must:
- Contact us within 48 hours of delivery
- Provide clear photos or video proof
Refunds are not issued.
Chargebacks & Payment DisputesInitiating a chargeback or payment dispute violates our policy and Terms & Conditions. We reserve the right to:
- Suspend services
- Disable digital configurations
- Contest disputes with supporting documentation
Shipping Responsibility
- Customers are responsible for providing accurate shipping information.
- TapKonnect™ is not responsible for lost or delayed packages once shipped.
- Returned packages due to incorrect addresses may require additional shipping fees.
