Terms of Service

1. Acceptance of These Terms

These Terms of Service ("Terms") govern your use of TapKonnect.com, TapKonnect accounts, digital profiles, software, subscriptions, NFC products, QR products, and related services. By accessing our services, creating an account, or placing an order, you agree to these Terms. If you do not agree, do not use the services or purchase our products.

2. Eligibility and Accounts

You must be legally able to enter into a binding agreement to use TapKonnect. You are responsible for providing accurate information, protecting your login credentials, and all activity under your account. Notify us promptly at help@tapkonnect.com if you believe your account has been accessed without permission.

3. TapKonnect Services

TapKonnect provides digital business profiles and tools that may connect with NFC products, QR codes, uploaded content, links, media, lead-generation features, analytics, and other services. Features may change as we improve the platform. We may perform maintenance, modify features, or discontinue a feature when reasonably necessary.

4. Orders, Prices, and Payment

Prices, product descriptions, and availability may change without notice. Taxes, shipping charges, and other disclosed fees may be added at checkout. You authorize TapKonnect and its payment providers to charge the payment method you submit. We may cancel or limit an order because of suspected fraud, pricing errors, inventory issues, or legal requirements. If we cancel a paid order, we will refund the amount charged for the canceled item.

5. Shipping and Delivery

Estimated shipping or delivery dates are not guarantees. Risk of loss and title pass as provided by applicable law and the selected carrier's terms. You are responsible for providing an accurate and deliverable shipping address. Contact us promptly if an order is missing, materially delayed, or arrives damaged.

6. Final Sales; Defective Products

No returns for non-defective products

All sales are final. TapKonnect does not accept returns or provide refunds or exchanges because a customer changed their mind, ordered the wrong item, no longer wants the product, made an accidental purchase, or attempted to use the product with a device or service that TapKonnect does not represent as compatible.

Defective products only

If a physical product arrives defective, you must email help@tapkonnect.com within seven calendar days after the carrier records delivery. Include your name, order number, a description of the defect, and clear photographs or video showing the problem. Normal wear, misuse, accidental damage, unauthorized alteration, cosmetic variation, and damage occurring after delivery are not manufacturing defects.

Authorization required

Do not mail a product back until TapKonnect approves the request and provides return instructions. Unauthorized returns may be refused or sent back to the buyer.

Return shipping

The buyer is responsible for packaging and paying the cost of shipping an approved return to TapKonnect, including tracking or insurance the buyer chooses to purchase, except where applicable law requires TapKonnect to bear that cost. Original shipping charges are non-refundable unless required by law.

Inspection and remedy

After receiving and inspecting an approved return, TapKonnect will determine whether the product is defective. For an eligible defect, TapKonnect may provide a replacement, repair, refund, or other remedy required by applicable law. This policy does not limit rights or remedies that cannot legally be waived.

7. Digital Services and Subscriptions

Fees for digital services, setup, customization, and subscription periods already provided are non-refundable except where required by law or expressly stated at checkout. Canceling a recurring subscription stops future renewals but does not ordinarily refund the current billing period. Access may continue through the paid period unless otherwise disclosed.

8. NFC Products and Device Compatibility

NFC performance depends on the customer's device, settings, case, operating system, placement, and third-party restrictions. You are responsible for checking that your intended device supports the relevant NFC or QR feature. TapKonnect does not guarantee compatibility with every device, operating system, browser, social platform, or third-party service.

9. Your Content

You retain ownership of content you upload. You give TapKonnect a non-exclusive, worldwide, royalty-free license to host, copy, display, format, and process that content only as reasonably necessary to operate, secure, and improve the services. You represent that you have the rights and permissions needed to upload and publish your content.

10. Acceptable Use

You may not use TapKonnect to violate law or another person's rights; impersonate others; distribute malware, spam, fraud, harassment, hateful content, or unlawful material; interfere with the platform; bypass security; scrape or access systems without authorization; or upload content you do not have permission to use. We may remove content or restrict access when reasonably necessary to protect TapKonnect, users, or the public.

11. TapKonnect Intellectual Property

TapKonnect and its software, design, branding, logos, documentation, and service content are owned by TapKonnect LLC or its licensors and are protected by applicable intellectual-property laws. These Terms do not transfer ownership to you. You may not copy, modify, sell, reverse engineer, or distribute TapKonnect technology except as permitted by law or written authorization.

12. Third-Party Services

TapKonnect may link to or work with payment processors, social platforms, websites, carriers, and other third-party services. We do not control those services and are not responsible for their content, availability, security, or independent practices. Your use of a third-party service may be governed by its own terms.

13. Disclaimers

To the fullest extent permitted by law, TapKonnect products and services are provided "as is" and "as available." We disclaim warranties not expressly stated in these Terms, including implied warranties, except to the extent they cannot legally be disclaimed. We do not promise uninterrupted operation, error-free service, specific business results, or permanent availability of any third-party platform.

14. Limitation of Liability

To the fullest extent permitted by law, TapKonnect LLC and its officers, employees, contractors, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities arising from the products or services. TapKonnect's total liability for a claim will not exceed the amount you paid TapKonnect for the product or service giving rise to that claim during the twelve months before the event. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

15. Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless TapKonnect LLC from claims, losses, liabilities, and reasonable expenses arising from your unlawful use of the services, your content, or your material violation of these Terms or another person's rights.

16. Suspension and Termination

You may stop using TapKonnect at any time. We may suspend or terminate access for material violations, fraud, security threats, unlawful activity, nonpayment, or conduct that risks harm to TapKonnect or others. Provisions that by their nature should survive termination will remain in effect.

17. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. Unless applicable law requires otherwise, disputes will be brought in the state or federal courts serving Los Angeles County, California. Nothing in these Terms prevents either party from pursuing relief in small claims court when eligible.

18. Changes to These Terms

We may update these Terms as our products, services, or legal obligations change. We will post the revised Terms and update the date above. Your continued use after an updated version becomes effective constitutes acceptance to the extent permitted by law.

19. Contact

Questions about these Terms, orders, or defective products may be sent to:
TapKonnect LLC
Email: help@tapkonnect.com